1 reviews | Active since May 2017

11 May 2017, 15:28

****TY SERVICE

<p>I got a huawei router from Mondo on 4/8/2016. They told me the sim will be activated in 24 hours, On 5/8/2016 the let me know that the sim is activated, but the device would not come on line. I swapped the sim with the sim in my phone and it came on line. When i contacted Mondo they said i must get an unrica'd sim from Telkom. The nearest Telkom shop is 100km. from me. They expect of me to drive 200km. to get another sim! When i told them i am not prepeared to do that and i want to cancel my deal, A Sasha Lee Perumal emailed me and told me to courier the unit back to them. I did that, but my deal hasn't been cancelled and Telkom is still trying to take money out of my account. I think Mondo is the worst company in the country. There is just no service.</p> <p>I am telling everybody to stay away from Mondo.</p>

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Replies (3)
Mondo
Mondo's reply11 May 2017, 15:35
Official

Good day Kobus ,

Thank you for raising your query with Mondo Customer Care.

Kindly note that we are busy investigating your query and will revert with feedback ASAP.

Please do not hesitate to contact us, should you have any further queries.

Kind Regards

Mondo Customer Care

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's update30 Oct 2017, 12:12
Reviewer Update
I got a sms from Telkom's attorney telling me to pay my account ( R2085.35 ) or i will be blacklisted. I still think Mondo is the worst company in this country to do business with.
Mondo
Mondo's reply12 Jan 2023, 11:29
Official