****TY CUSTOMER SERVICE

I submitted an application sunday evening was approved for a new contract. From Monday till now (Thursday) i have been receiving calls from different agents asking the same questions and doing the same thing. One Agent even dropped a call in my ear and didn’t submit my application further delaying the process because i didn’t want to take his life cover. The customer service experience has been totally unacceptable. And to top everything off the day before my delivery the courier company phoned to confirm everything, and later informed they wont be delivering and i should contact MTN and Mondo again because my application is wrong.