TWO MONTHS LATER Very poor to no service

<p>I took new MTN contract threo Mondo December of last year. Sim swop was to be done to keep current number. All semd well sim card came quick and had seven days to cancel if not happy with coverage ( Lephalale aria) Specificaly asked for this becous of general poor coverage in aria. The seven days almost over and sim swop was still not done so I phoned and said want contrack terminated becous I can not check coverage. On this Mondo "person" had to get aproval from supervisor on floor and said they will give me seven days from when number is ported to decide. Never mind this it is now two months later numerous phone calls and email later they came back to me about an month ago only ti inform me that they will not cancel contract as I requested after not recieveing anny assistance and not to try and resolve issue. I am entitled to and requested recordings did not recieve this . I gave them options of two numbers that could be ported to no avail. Sent about 7 or 8 emails they do not come back to me.</p> <p>If they cab resolve issue and have number ported allong with the 7 day period for cancellation in order for me to check network coverage I would be happy to continue with contract. This is not happening two months later, </p>