ZJ
Zamangcolosi J
1 reviews | Active since Jul 2020
23 Jun 2021, 05:17
True caller cutting off Mondo calls
I am trying to get a cellphone contract with Mondo cause i have seen good reviews about them but True caller keeps on reporting them as a **** and keeps on cutting their calls why is that? Mondo needs to look into this why is true caller marking them as a **** sometimes it spam caller.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
23 Jun 2021, 08:09Hi Zamangcolosi,
Thank you for taking the time to write to us about your query.
We sincerely apologize for inconveniences caused.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO124925
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for inconveniences caused.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO124925
Regards,
The Mondo Team
Mondo's reply23 Jun 2021, 08:09
Official
Hi Zamangcolosi,
Thank you for taking the time to write to us about your query.
We sincerely apologize for inconveniences caused.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO124925
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for inconveniences caused.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO124925
Regards,
The Mondo Team
Mondo's replyOfficial
24 Jun 2021, 11:47Hi Zamangcolosi,
As discussed with our consultant, you have confirmed that you have been contacted.
Unfortunately you did not meet the credit criteria which we apologize for.
You are welcome to reapply after three months.
Your query is resolved.
If you have any further queries please call or email us.
Regards,
The Mondo Team
As discussed with our consultant, you have confirmed that you have been contacted.
Unfortunately you did not meet the credit criteria which we apologize for.
You are welcome to reapply after three months.
Your query is resolved.
If you have any further queries please call or email us.
Regards,
The Mondo Team
Mondo's reply24 Jun 2021, 11:47
Official
Hi Zamangcolosi,
As discussed with our consultant, you have confirmed that you have been contacted.
Unfortunately you did not meet the credit criteria which we apologize for.
You are welcome to reapply after three months.
Your query is resolved.
If you have any further queries please call or email us.
Regards,
The Mondo Team
As discussed with our consultant, you have confirmed that you have been contacted.
Unfortunately you did not meet the credit criteria which we apologize for.
You are welcome to reapply after three months.
Your query is resolved.
If you have any further queries please call or email us.
Regards,
The Mondo Team