CP
Charmaine P
1 reviews | Active since Jan 2022
25 Jan 2022, 09:17
Trashy
App**** for a contract phone and the consultant said I should agree to mobisos so they can go through with the process and mobisos won't deduct anything but they have been deducting R97 every month and I didn't get any phone or feedback from mondo, it's been 3 months now. Mondo is a **** and working with ********(mobisos) can't reverse the debit order or cancel it
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
25 Jan 2022, 09:24Hi Charmaine,
Thank you for taking the time to write to us about your query.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO174353
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO174353
Regards,
The Mondo Team
Best regards,
Mondo's reply25 Jan 2022, 09:24
Official
Hi Charmaine,
Thank you for taking the time to write to us about your query.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO174353
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO174353
Regards,
The Mondo Team
Best regards,
CP
Charmaine P's updateReviewer Update
04 Feb 2022, 11:59Still waiting for mondo to contact me but nothing
CP
Charmaine P's update04 Feb 2022, 11:59
Reviewer Update
Still waiting for mondo to contact me but nothing
Mondo's replyOfficial
04 Feb 2022, 14:43Hi Charmaine,
Trust you are well.
Please note that your MTN application which was done through Mondo, reflects as cancelled and there are no add on's processed.
Due to debits going off your account, you may contact MTN direct to find out more information about mobisos, as Mondo does not deal with a campaign by that name.
Your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN application which was done through Mondo, reflects as cancelled and there are no add on's processed.
Due to debits going off your account, you may contact MTN direct to find out more information about mobisos, as Mondo does not deal with a campaign by that name.
Your query will now be closed.
Regards,
The Mondo Team
Best regards,
Mondo's reply04 Feb 2022, 14:43
Official
Hi Charmaine,
Trust you are well.
Please note that your MTN application which was done through Mondo, reflects as cancelled and there are no add on's processed.
Due to debits going off your account, you may contact MTN direct to find out more information about mobisos, as Mondo does not deal with a campaign by that name.
Your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN application which was done through Mondo, reflects as cancelled and there are no add on's processed.
Due to debits going off your account, you may contact MTN direct to find out more information about mobisos, as Mondo does not deal with a campaign by that name.
Your query will now be closed.
Regards,
The Mondo Team
Best regards,