MK
Mbanda K
1 reviews | Active since Jun 2023
08 Sept 2023, 12:03
Trap
Recieved the wrong phone i cancelled in july send the phone bavk and everything but mtn still want to deduct and they just say cancelation is in grogress for a whole month
Helpful (0)
Replies (1)0
Replies (1)
Mondo's replyOfficial
08 Sept 2023, 16:32Hi Mbanda K,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO435305
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO435305
Regards,
The Mondo Team
Mondo's reply08 Sept 2023, 16:32
Official
Hi Mbanda K,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO435305
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO435305
Regards,
The Mondo Team