RP
Riyadh P

1 reviews | Active since Jan 2022

12 Jan 2022, 12:08

Too slow

Too slow

0
Replies (3)
Mondo
Mondo's reply12 Jan 2022, 12:31
Official
Hi Riyadh,

Trust you are well.

Thank you for taking the time to write to us about your Telkom delivery.

As per the system, you are currently within the delivery period.

Delivery takes place within 7-14 working days after the admin fee is deducted.

Case No: RCO168912

Regards,

The Mondo Team
Mondo
Mondo's reply13 Jan 2022, 13:19
Official
Hi Riyadh,

Trust you are well.

Please note that we have requested for an urgent delivery to be done.

Kindly note that the courier company will be in touch with you in order to set an appointment for delivery.

Regards,

The Mondo Team
Mondo
Mondo's reply19 Jan 2022, 10:00
Official
 Hi Riyadh,

Trust you are well.

As per our records, we have found that your Telkom delivery was done.

Kindly note that your SIM has been activation.

You may remove the SIM card from your device for 20-30 minutes, re-insert into your device and you will receive connectivity.

Your query will now be closed.

For further enquiries, you may contact our Customer Care Team.

Regards,

The Mondo Team