FM
Frans M
1 reviews | Active since Oct 2019
03 Aug 2021, 12:07
Too much ignorance
This is very horrible, you won't get hold of them even if you send them emails, I phoned them but will stay very long on phone with no consultant to assist and then your airtime gets finished
Helpful (0)
Replies (5)0
Replies (5)
Mondo's replyOfficial
03 Aug 2021, 12:18Hi Frans
Thank you for taking the time to write to us about your cancellation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO129397
Regards,
The Mondo Team
Thank you for taking the time to write to us about your cancellation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO129397
Regards,
The Mondo Team
Best regards,
Mondo's reply03 Aug 2021, 12:18
Official
Hi Frans
Thank you for taking the time to write to us about your cancellation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO129397
Regards,
The Mondo Team
Thank you for taking the time to write to us about your cancellation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO129397
Regards,
The Mondo Team
Best regards,
FM
Frans M's updateReviewer Update
03 Aug 2021, 12:30My number is ***
FM
Frans M's update03 Aug 2021, 12:30
Reviewer Update
My number is ***
Mondo's replyOfficial
03 Aug 2021, 12:44Good Day Frans
The below information has been received.
Regards
The Mondo Team
The below information has been received.
Regards
The Mondo Team
Best regards,
Mondo's reply03 Aug 2021, 12:44
Official
Good Day Frans
The below information has been received.
Regards
The Mondo Team
The below information has been received.
Regards
The Mondo Team
Best regards,
Mondo's replyOfficial
13 Aug 2021, 14:06Hi Frans,
Please note that your cancellation is still in progress.
Our team will keep you updated on the progress of this.
Regards
The Mondo Team
Please note that your cancellation is still in progress.
Our team will keep you updated on the progress of this.
Regards
The Mondo Team
Best regards,
Mondo's reply13 Aug 2021, 14:06
Official
Hi Frans,
Please note that your cancellation is still in progress.
Our team will keep you updated on the progress of this.
Regards
The Mondo Team
Please note that your cancellation is still in progress.
Our team will keep you updated on the progress of this.
Regards
The Mondo Team
Best regards,
Mondo's replyOfficial
26 Aug 2021, 13:11Hi Frans.
Trust you are well.
Kindly note that your MTN cancellation is in progress.
Our team is working around the clock in order to complete your cancellation.
We do apologize for the delay.
Regards,
The Mondo Team
Trust you are well.
Kindly note that your MTN cancellation is in progress.
Our team is working around the clock in order to complete your cancellation.
We do apologize for the delay.
Regards,
The Mondo Team
Best regards,
Mondo's reply26 Aug 2021, 13:11
Official
Hi Frans.
Trust you are well.
Kindly note that your MTN cancellation is in progress.
Our team is working around the clock in order to complete your cancellation.
We do apologize for the delay.
Regards,
The Mondo Team
Trust you are well.
Kindly note that your MTN cancellation is in progress.
Our team is working around the clock in order to complete your cancellation.
We do apologize for the delay.
Regards,
The Mondo Team
Best regards,