Too much Bad publicity, please cancel my Contract
<p>Good Day</p> <p> </p> <p>i have accepted taking your contract for a sim on the 12 th of October 2012, i was told it will be delivered within 5 working days, and that i will recieve an sms with cantact details when i need to enquire, today is the 6th day bt havent recieved a call for arrangement of delivery, bt R29 which was meant for that has been deducted from my account. </p> <p> </p> <p>Kindly cancel my contract and never call me ever again or deduct money from my account, this is just bad, so many negative publicity???</p> <p> </p> <p>i cant do this i expected professionalism. Telkom
Good day Phumzi Milly,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
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Good day Phumzi Milly,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
I just recieved the simcard today and its not active yet, I did ask one of your consultants when i accepted the offer that i want a simswap, i see on telkom website that it can be done in store.
why is it such a long process though??
I just recieved the simcard today and its not active yet, I did ask one of your consultants when i accepted the offer that i want a simswap, i see on telkom website that it can be done in store.
why is it such a long process though??
Problem Solved within 24 hours. Thanks Mondo/ Telkom and lovely consultant .
Problem Solved within 24 hours. Thanks Mondo/ Telkom and lovely consultant .
