IW
Iptieshaam W
1 reviews | Active since Apr 2022
22 Apr 2022, 06:13
To mondo MTN
I MTN mondo agent phone me telling me I got the phone to weeks after a app**** for a cell phone contract BUT now mondo message me to say my application was declined I'm lost now I still ask the agent again did I get the cell phone she told me yes I must just wait for courier guys to phone to dilver that's all
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
22 Apr 2022, 08:11Good day Iptieshaam,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RC***
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RC***
Regards,
The Mondo Team
Mondo's reply22 Apr 2022, 08:11
Official
Good day Iptieshaam,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RC***
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RC***
Regards,
The Mondo Team
IW
Iptieshaam W's updateReviewer Update
22 Apr 2022, 09:49Ok thank you I'll be waiting for there call hopefully it's soon
IW
Iptieshaam W's update22 Apr 2022, 09:49
Reviewer Update
Ok thank you I'll be waiting for there call hopefully it's soon
Mondo's replyOfficial
29 Apr 2022, 08:23Hi Iptieshaam,
Trust you are well.
Please note that your recent MTN application has been declined.
You may reapply for a deal after 90 days.
Your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
Please note that your recent MTN application has been declined.
You may reapply for a deal after 90 days.
Your query will now be closed.
Regards,
The Mondo Team
Mondo's reply29 Apr 2022, 08:23
Official
Hi Iptieshaam,
Trust you are well.
Please note that your recent MTN application has been declined.
You may reapply for a deal after 90 days.
Your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
Please note that your recent MTN application has been declined.
You may reapply for a deal after 90 days.
Your query will now be closed.
Regards,
The Mondo Team