TK
T K
1 reviews | Active since Aug 2022
20 Aug 2022, 08:17
Thobani Kota
Mondo sold me mtn router contract and mtn was deducting 150% more on the price I was told. Log complain with mondo and I was deemed valid. They don't want to own their mistake and they don't come back me and mtn is calling me for their bill.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
20 Aug 2022, 09:00Hi T K,
Thank you for taking the time to write to us about your MTN query.
We do apologize for the level of service that you have received thus far.
Please note that our team will be in contact with you during business hours.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We do apologize for the level of service that you have received thus far.
Please note that our team will be in contact with you during business hours.
Regards,
The Mondo Team
Mondo's reply20 Aug 2022, 09:00
Official
Hi T K,
Thank you for taking the time to write to us about your MTN query.
We do apologize for the level of service that you have received thus far.
Please note that our team will be in contact with you during business hours.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We do apologize for the level of service that you have received thus far.
Please note that our team will be in contact with you during business hours.
Regards,
The Mondo Team
Mondo's replyOfficial
06 Feb 2023, 09:31Good Day Thobani,
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
As per the MTN system, credit was passed to your MTN account.
Cancellation Reference Number: ***
Credit Reference Number: SR# ***
Adjustment Number: MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
As per the MTN system, credit was passed to your MTN account.
Cancellation Reference Number: ***
Credit Reference Number: SR# ***
Adjustment Number: MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Mondo's reply06 Feb 2023, 09:31
Official
Good Day Thobani,
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
As per the MTN system, credit was passed to your MTN account.
Cancellation Reference Number: ***
Credit Reference Number: SR# ***
Adjustment Number: MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
As per the MTN system, credit was passed to your MTN account.
Cancellation Reference Number: ***
Credit Reference Number: SR# ***
Adjustment Number: MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team