This is a **** Company

I was offered a fone but when it got delivered, it was a wrong colour, I then sent it back to warehouse via the Mtn retail outlet at South Gate based on the advise I got from the Mtn personel name Ernest. I then kept following this up and spoke to various guys there at MONDO such as Yamtan, Phindile, Christie, Ronel, Lalicia and today Sasha. They told me about how long the process will take and I was worried about my money being debited while the device was not with me. Finally I was told to rather cancel the contract and go to an Mtn outlet to apply for a new one and cancelling was what I wanted in the first place since these guys service sucked ass. You call and no one answers for days and weeks on end. When they finally respond you get the same story all over again while your time and resources are being wasted. Two debits have went through to Mtn and no one is doing anything about it. There is no platform I haven't used, emails, phone and even facebook page and the responce is always the same. THAT FONE IS WITH THEM, YET MY MONEY IS BEING DEBITED EVERY MONTH. I can't move my finances to another account because of this because that will be a bad reflection on my credit record. Mtn has even listed this under my active debts. This is not on. I do not want that phone anymore and that contract should be cancelled. I made a cancellation request before 20 days and still, they are escalating, raising queries, trying to reach Mtn via email "SINCE THEY DON'T CALL THEM" ***?????? This MONDO company is incompetitive, they are a **** going somewhere to happen. Its been two months now and they are still cancelling this ****. No one should ever entertain them when they make these offers, its all **** and a push to make sales and reach targets at the expense of other people. Those sales consultants are making money from falsified information and they do not care. Once they get money from you, you will never get their attention again. You call Mtn, they say call Mondo and visa versa MXM!!!!!!!!!!!!!!!!!!!