Think twice before doing business with this companies telesales

There is no rating, it was just a **** from beginning to end for me with Mondo. The agent sold me a contract with MTN. She told me it will work in my area and it will work for all our rooms which was a lie because I then found out later from MTN that there is a range of 30metres only. Then she told me that the person who will deliver it will also help me to install it and this was lie number 2 because it was a courier and he just delivered and then the worse was that she told me there is a 10 day cool off period in which if the product does not work for me I can give it back with no hassle. Well as you can think it did not work and the 4th day i phoned and was told that they are offline however i can take the product to the nearest MTN and they will give me a code and this i need to phone in to them and all will be good. This i done and got the IRMS nr and phoned and guess what they were still offline and from there they were offline every time that i phoned. i got the idea that they wanted to stall until the first pmnt was taken from my bank. The contract was for R499 and they deducted over R600 from my bank with no explanation about why and an extra R85 which none of this was explained to me that i would be paying, i was told by her it would be only R499 the first pmnt. I kid you not i send mail after mail and call after call and still after a month and a half i still get emails from MTN warning me about paying or else. I even send mail after mail to MTN and absolutely no help. They keep sending you the same mail over and over again. I reversed the payment through my bank because i am sorry but after 2 weeks of begging for help and nothing i figured something is not right and same with MTN i am so disappointed in them letting people like this sell their product and then not help you. this was and still i a terrible experience.