JG
Jonathan G

1 reviews | Active since Jan 2022

20 Apr 2022, 01:28

******* ******** ***** for advertisers and ********** the door should be closed

They sold me a contract and I only got 20% of the the goods that was advertised with the contract they took almost 2 weeks to investigate the matter. Now the contract that I app**** for is not advertised anymore and they tell me that it was said on the adverti*****t that it was only while stocks last but unfortunately I took screenshots of the contract and no where does it state that and they are unable to show me where stated I asked if you of their customer care people working there when I called him multiple times where does it state on the adverti*****t that it is while stocks last not one of them could show me at the time. So they waited until the the special was done and off the net to give me the verdict of their investigation but luckily I took screenshots of the adverti*****t and know where does it state what they are saying please don't waste your money your time your effort with this damn company they are ******* ********** ******** ***** and biggest con artist roping people in and selling false adverti*****ts please don't waste your time and your hard-earned money that you work for with this company Mondo!!! I even took off a day of work so that I can sort out this issue and I spent that whole entire day on the phone and got no answers I sent many emails with no replies and all they did was transfer you from one person to the next person to the next person MTN is the biggest load of **** Under the Sun they are useless and the biggest ******* around they will never ever sing again I'm sending all 20% of the goods back and they must dare touch ascent from my bank account and they will see what will happen because they are ******* I hope people don't support them but if I see you on social media there are many many many many complaints more than compliments I would be so embarrassed to work with that company I wouldn't know where to put my head thank you

0
Replies (2)
Mondo
Mondo's reply20 Apr 2022, 07:37
Official
Good day Jonathan,
 
Thank you for taking the time to write to us about your MTN query.

We sincerely apologize for the level of service you have received.

Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. 
 
Your Case Number is: RCO208663
 
Regards,
 
The Mondo Team
Mondo
Mondo's reply16 Nov 2022, 11:47
Official
Good Day Jonathan,

Trust you are well.

Please note that your MTN line has been cancelled and deactivated.

As per the MTN system, credit was passed to your MTN account.

Cancellation Reference Number: SR# ***

Credit Reference Number: SR# ***

Adjustment Number: MC***

You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.

Due to the above, your query will now be closed.

We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.

Have a great day further.

Regards,

The Mondo Team