DA
Desire A

1 reviews | Active since Jul 2020

07 Jul 2020, 12:05

*******

Most unhelpful people you will ever deal with. Email them and see how they lie and take your money. I told them I didn't want to renew. My contract expires today. Guess what, still get billed for end of the month and they have the nerve to tell me I have to cancel with telkom but I canceled in an email sent to them weeks in advance. Now I have to pay even when my contract is expired. They quick to phone for people but when u email them to cancel they lie. Tell you you won't be contacted them you hit with an invoice. Best of all I have proof of all this in emails. Won't help they don't care. Don't waste your time with these *******.

0
Replies (3)
Mondo
Mondo's reply07 Jul 2020, 12:08
Official
Good Day Desire, 
Thank you for raising your query with us. 

Please note that we are attending to your query with the utmost urgency. 

Kind Regards, 

Mondo Team 
DA
Desire A's update07 Jul 2020, 14:04
Reviewer Update
Thank you very much for the assistance. I have called 081180 for cancelation.Thank you for the credit arrangement.
Mondo
Mondo's reply11 Jan 2023, 14:37
Official