They failed to collect the free to use router and charged me R5000.

When it's time for them to cancel your contract, you will go through hell. It's 2 months of back and forth. I asked them to collect the free to use router in August, followed up every other week asking when the router will be collected. They kept saying the courier will collect. It's been 2 months they still have not processed that collection. Today i woke up to R5000 being debited from my account.

I am tired of this now. I am taking legal action.