MS
Marco S

1 reviews | Active since Dec 2018

30 Sept 2019, 23:16

**** these specials through Telkom and Mondo

i don't get this company they say you can mail their consultants yet no one get back to you to you. They stipulate that you will by a certain amount for your contract a month but my contract has doubled, from R99 a month and i get debited R299 what bull**** is this, these people are ******** man. im sick of writing and complaining and receiving calls saying it will be sorted but nothing gets do

0
Replies (6)
Mondo
Mondo's reply01 Oct 2019, 08:40
Official
Good Day Marco, 

Thank you for raising your query with us. 

Please note that we are attending to your query with the utmost urgency. 

Kind Regards, 

Mondo Team
Mondo
Mondo's reply01 Oct 2019, 17:06
Official
Good Day Marco, 
 
Please note we have tried contacting you however the attempts was unsuccessful.

Further attempts will be made tomorrow.
 Kind Regards, 

Mondo Team
Mondo
Mondo's reply02 Oct 2019, 16:50
Official
Good Day Marco, 
 
Please note we have attempted contacting you with no success.

Kindly respond to our mail to advise what is the best possible time to contact you.
 Kind Regards, 

Mondo Team
Mondo
Mondo's reply07 Oct 2019, 11:19
Official
Good Day Marco, 

As per your last conversation with our consultant, you have advised that you will email us the required information.
 
Kindly note that our team hasn't received the documents.

Please arrange for the required documents to be emailed to our team urgently in order to resolve this matter for you.
 Kind Regards, 

Mondo Team
Mondo
Mondo's reply10 Oct 2019, 16:01
Official
Good Day Marco, 

Kindly note that our team hasn't received the documents.

Please arrange for the required documents to be emailed to our team urgently in order to resolve this matter for you.
 Kind Regards, 

Mondo Team
Mondo
Mondo's reply14 Oct 2019, 09:54
Official
Good Day Marco, 

Kindly note that this query will be closed as we still haven't received the documents.

You may still forward the required documents and we will action this accordingly.
 Kind Regards, 

Mondo Team