WN
Wothando N

1 reviews | Active since Oct 2019

11 Aug 2020, 11:22

THESE PEOPLE ARE ********!!!!!!********!!!!!!!!!********!!!!!!MONDO MOBILE = *******!!! DO NOT LISTEN TO THEM WHEN THEY PHONE...***........***........***........***..........

THESE PEOPLE WILL **** YOU INTO BUYING A CONTRACT BY GIVING YOU PRAISES AND THEN GIVE YOU FALSE INFORMATION....I PERSONALLY THINK THEY PAUSE OR DO SOMETHING WHILE ON THE PHONE WITH YOU TO BLOCK OUT THE AMOUNT THEY WOULD BE CHARGING YOU AND YOU WILL AGREE TO SOMETHING THAT YOU HEARD WHICH EXCLUDED THE PAYMENT PART BUT ON THEIR RECORDING THEY WILL HAVE YOU AGREEING WITH THE CONSULTANT!

I AM SO FURIOUS RIGHT NOW, THERE IS NO WAY IN HELL I WOULD HAVE AGREED TO ON PAYING ANYTHING MORE THAN R370 FOR A MONTHLY PHONE BILL AND NOW THERE I AM PAYING R970 FOR A VODACOM PHONE BILL.

TO MAKE IT WORSE VODACOM REVERSES THIS PUTS ME BACK ON MY PREVIOUS PACKAGE BUT CHARGES ME R3000.00 MIGRATION FEE.....

WHO REQUESTED THE MIGRATION IN THE FIRST PLACE? DID I PICK UP A PHONE AND CALL THE DAMN MONDO MOBILE AND REQUESTED MIGRATION, NO!!!! I DEALT WITH VODACOM DIRECTLY AND SELECTED A PACKAGE THAT WOULD SUIT MY POCKET AND WAS PAYING 369 ON A MONTHLY NOW I MUST PAY INSANE AMOUNTS FOR A MONTHLY PHONE BILL AS IF I AM A BUSINESS!!!!!

THESE PEOPLE ARE ********!!!!!!********!!!!!!!!!********!!!!!!MONDO MOBILE = *******!!!

DO NOT LISTEN TO THEM WHEN THEY PHONE...***........***........***........***...........

YOU DO NOT EVEN DESERVE ONE STAR RATING.....YOU DESERVE NONE!!!!

0
Replies (13)
Mondo
Mondo's reply11 Aug 2020, 11:43
Official
Hi Wothando,

Thank you for raising your query with us, one of our dedicated consultants will be in contact with you.

Kind Regards, 

Mondo Team
Mondo
Mondo's reply12 Aug 2020, 10:58
Official
Hi Wothando, 

Please note that our team has attempted to contact you with no success.

Kindly advise what is the best possible time to contact you or please provide alternate contact details.

Kind Regards, 

Mondo Team 
WN
Wothando N's update12 Aug 2020, 11:08
Reviewer Update
YOU MAY CALL ME NOW... J05009 IS MY REFERENCE FOR MY QUERY YOU WILL GET MY NUMBER THERE AND CALL ME
WN
Wothando N's update12 Aug 2020, 11:17
Reviewer Update
ON SECOND THOUGHT I JUST GAVE YOU MY NUMBER PRIVATELY ON THIS SITE.... DO CALL ME AND DO NOT GIVE ME A MISSED CALL.... CALL ME LIKE WITH PATIENCE LIKE YOU DID WHEN YOU WANTED TO **** ME..... I ACTUALLY THINK THAT CONSULTANTS NAME I SPOKE TO IS BROWNWYN....
WN
Wothando N's update12 Aug 2020, 11:26
Reviewer Update
I HAVE MY PHONE IN MY HAND
WN
Wothando N's update12 Aug 2020, 11:26
Reviewer Update
YOU DID NOT CALL ME
WN
Wothando N's update12 Aug 2020, 11:28
Reviewer Update
I PROVIDED YOU WITH MY NUMBER BOTH HERE PRIVATELY AND UNDER REFERENCE NUMBER J05009
Mondo
Mondo's reply12 Aug 2020, 11:30
Official
Hi Wothando, 

Please can you check your phone settings, we have just had a manager dial your number and this it is still going to voicemail. 

Kind Regards, 

Mondo Team 
WN
Wothando N's update12 Aug 2020, 11:31
Reviewer Update
If YOU CAN REPLY TO ME PRIVATELY AND I AM ABLE TO SEE YOUR RESPONSE THEN YOU HAVE DEFINITELY RECEIVED AND SEEN MY NUMBER WHICH I PROVIDED TO YOU PRIVATELY
WN
Wothando N's update12 Aug 2020, 11:39
Reviewer Update
PROVIDED YOU WITH AN ALTERNATIVE NUMBER PRIVATELY AGAIN YOU CAN CALL THAT NUMBER
WN
Wothando N's update12 Aug 2020, 12:00
Reviewer Update
MY APOLOGIES THIS TIME, I JUST RECEIVED MESSAGES THAT A COUPLE OF NUMBERS TRIED TO GET HOLD OF ME... IT IS PROBABLY YOUR NUMBERS BUT MY PHONE NEVER RANG... I JUST GOT MESSAGES THAT I MISSED CALLS

BUT YOU DID NOT TRY THE MTN NUMBER I GAVE YOU AS AN ALTERNATIVE

ALTERNAVELY IF YOU FEEL LIKE YOU HAVE TRIED YOU MAY GIVE ME A NAME TO ASK FOR WHEN I CALL

I WILL PHONE, IT WILL NOT MAKE ME BROKER THAN I ALREADY AM

WN
Wothando N's update12 Aug 2020, 12:18
Reviewer Update
I TRIED CALLING THE NUMBERS CONTAINED IN THE MESSAGES I RECEIVED THEY BELONG TO REWARDS CO AND I CAN NOT TALK TO ANYONE...

YOU MAY CALL ME.... I DID PROVIDE AN MTN ALTERNATIVE NUMBER IF YOU STILL CAN'T GET THROUGH TO MY VODACOM NUMBER
Mondo
Mondo's reply17 Aug 2020, 13:52
Official
Hi Wothando, 

As discussed with Kimona, a credit for the migration has been loaded.

Your query is resolved.

Should you have any further queries please feel free to call or email us.

Kind Regards, 

Mondo Team