EC
Erick C
1 reviews | Active since Apr 2021
25 Aug 2021, 17:11
There mistake, but I am paying for it
I ordered one router but recieved two in March 2021. I send the one back and they sign for it on 23 March 2021 at the warehouse. Many phonecalls later and even trying to send them an email that does not go throw, I am still paying for there mistake. They are pathetic to say the least. Never buy something on line or over the phone
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Mondo's replyOfficial
25 Aug 2021, 19:48Hi Erick,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO132845
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO132845
Regards,
The Mondo Team
Mondo's reply25 Aug 2021, 19:48
Official
Hi Erick,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO132845
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO132845
Regards,
The Mondo Team