ES
Estelle S
1 reviews | Active since Sept 2021
09 Dec 2021, 08:42
There is no worse place than Mondo!
Now MTN is blacklisting me because of your incompetence! This means I have to make another payment to MTN not to get blacklisted because of your incompetence and the contract not been cancelled!!!!!!! You have not cancelled the contract + you owe me all the refunds the months I did not even have a phone!!!!!!!! Mondo is really the most pathetic place I have ever dealt with! CAN YOU JUST GET THIS SORTED OUT ONCE AND FOR ALL!!!!!
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Replies (1)Mondo's replyOfficial
09 Dec 2021, 08:47Hi Estelle,
Trust you are well.
Please note that as per our records, a credit request has been sent to the MTN team.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay.
Case No: RCO152864
Regards,
The Mondo Team
Trust you are well.
Please note that as per our records, a credit request has been sent to the MTN team.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay.
Case No: RCO152864
Regards,
The Mondo Team
Mondo's reply09 Dec 2021, 08:47
Official
Hi Estelle,
Trust you are well.
Please note that as per our records, a credit request has been sent to the MTN team.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay.
Case No: RCO152864
Regards,
The Mondo Team
Trust you are well.
Please note that as per our records, a credit request has been sent to the MTN team.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay.
Case No: RCO152864
Regards,
The Mondo Team
