JW
Jonathan W
1 reviews | Active since Aug 2022
22 Aug 2022, 12:18
The worst services ever.
Good Day I agree with the reviews that everyone it writing they are the worst company to deal with . There severs is the worst i have ever come across i have been approved for a contract 12 day later i still dont have my device . I dont recommend that no one use then just a bunch of lying ...........A holes if i can put in into nice words but dont worry i will be righting to you guys every day till the rest of the year so they can see how bad thy are.. Round 1 your turn.
Helpful (0)
Replies (9)0
Replies (9)
Mondo's replyOfficial
22 Aug 2022, 12:37Good day Jonathan,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO255276
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO255276
Regards,
The Mondo Team
Mondo's reply22 Aug 2022, 12:37
Official
Good day Jonathan,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO255276
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO255276
Regards,
The Mondo Team
JW
Jonathan W's updateReviewer Update
22 Aug 2022, 13:19Good Day
I dont trust you guys at all i been waiting for 12 day and still no answer. i am just going to carry on righting on hello pieter
I dont trust you guys at all i been waiting for 12 day and still no answer. i am just going to carry on righting on hello pieter
JW
Jonathan W's update22 Aug 2022, 13:19
Reviewer Update
Good Day
I dont trust you guys at all i been waiting for 12 day and still no answer. i am just going to carry on righting on hello pieter
I dont trust you guys at all i been waiting for 12 day and still no answer. i am just going to carry on righting on hello pieter
Mondo's replyOfficial
22 Aug 2022, 15:24We have escalated your query to the relevant department.
Mondo's reply22 Aug 2022, 15:24
Official
We have escalated your query to the relevant department.
JW
Jonathan W's updateReviewer Update
23 Aug 2022, 06:49Once again the **** servers i got yesterday day again one of the worst company i have ever seen ... 13 day and still no device a wast of time please people plz be carefull a bunch of *******.
JW
Jonathan W's update23 Aug 2022, 06:49
Reviewer Update
Once again the **** servers i got yesterday day again one of the worst company i have ever seen ... 13 day and still no device a wast of time please people plz be carefull a bunch of *******.
Mondo's replyOfficial
23 Aug 2022, 08:21Hi Jonathan,
We do apologize for the delay and inconvenience caused.
Once we receive an update, we will advise you accordingly.
Regards,
The Mondo Team
We do apologize for the delay and inconvenience caused.
Once we receive an update, we will advise you accordingly.
Regards,
The Mondo Team
Mondo's reply23 Aug 2022, 08:21
Official
Hi Jonathan,
We do apologize for the delay and inconvenience caused.
Once we receive an update, we will advise you accordingly.
Regards,
The Mondo Team
We do apologize for the delay and inconvenience caused.
Once we receive an update, we will advise you accordingly.
Regards,
The Mondo Team
JW
Jonathan W's updateReviewer Update
23 Aug 2022, 10:22I see 13 day still no answer just what i thought a bunch of ******* ...... ******** and i will go on and on and on .
JW
Jonathan W's update23 Aug 2022, 10:22
Reviewer Update
I see 13 day still no answer just what i thought a bunch of ******* ...... ******** and i will go on and on and on .
Mondo's replyOfficial
24 Aug 2022, 12:45Hi Jonathan,
Trust you are well.
Please note that your MTN application has been approved and the order is now with DSV couriers.
DSV couriers will be in contact with you in order to set an appointment for delivery.
Order No: ***
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN application has been approved and the order is now with DSV couriers.
DSV couriers will be in contact with you in order to set an appointment for delivery.
Order No: ***
Regards,
The Mondo Team
Mondo's reply24 Aug 2022, 12:45
Official
Hi Jonathan,
Trust you are well.
Please note that your MTN application has been approved and the order is now with DSV couriers.
DSV couriers will be in contact with you in order to set an appointment for delivery.
Order No: ***
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN application has been approved and the order is now with DSV couriers.
DSV couriers will be in contact with you in order to set an appointment for delivery.
Order No: ***
Regards,
The Mondo Team
Mondo's replyOfficial
24 Aug 2022, 15:31Hi Jonathan,
As per your telephonic discussion with Nicole, your order is out for delivery.
Delivery will be done on 26/08/2022.
An email has been sent to you, with a breakdown of the deal.
Once the system is updated, we will confirm your monthly subscription.
Regards,
The Mondo Team
As per your telephonic discussion with Nicole, your order is out for delivery.
Delivery will be done on 26/08/2022.
An email has been sent to you, with a breakdown of the deal.
Once the system is updated, we will confirm your monthly subscription.
Regards,
The Mondo Team
Mondo's reply24 Aug 2022, 15:31
Official
Hi Jonathan,
As per your telephonic discussion with Nicole, your order is out for delivery.
Delivery will be done on 26/08/2022.
An email has been sent to you, with a breakdown of the deal.
Once the system is updated, we will confirm your monthly subscription.
Regards,
The Mondo Team
As per your telephonic discussion with Nicole, your order is out for delivery.
Delivery will be done on 26/08/2022.
An email has been sent to you, with a breakdown of the deal.
Once the system is updated, we will confirm your monthly subscription.
Regards,
The Mondo Team
Mondo's replyOfficial
03 Sept 2022, 13:35Hi Jonathan,
Trust you are well.
We have found that you have received your MTN delivery.
Due to the above, your query will now be closed.
Thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely weekend.
Regards,
The Mondo Team
Trust you are well.
We have found that you have received your MTN delivery.
Due to the above, your query will now be closed.
Thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely weekend.
Regards,
The Mondo Team
Mondo's reply03 Sept 2022, 13:35
Official
Hi Jonathan,
Trust you are well.
We have found that you have received your MTN delivery.
Due to the above, your query will now be closed.
Thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely weekend.
Regards,
The Mondo Team
Trust you are well.
We have found that you have received your MTN delivery.
Due to the above, your query will now be closed.
Thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely weekend.
Regards,
The Mondo Team