LM
Lesego M
1 reviews | Active since May 2021
20 Sept 2021, 13:54
The Worst Service Ever
I am still waiting for their assistance, all they do is send me emails that they escalated the matter to MTN.
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
20 Sept 2021, 13:57Hi Lesego,
Thank you for taking the time to write to us about your MTN Cancellation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO135715
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN Cancellation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO135715
Regards,
The Mondo Team
Mondo's reply20 Sept 2021, 13:57
Official
Hi Lesego,
Thank you for taking the time to write to us about your MTN Cancellation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO135715
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN Cancellation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO135715
Regards,
The Mondo Team
LM
Lesego M's updateReviewer Update
20 Sept 2021, 14:04For how long will I receive the same emails with the same feedback???????
LM
Lesego M's update20 Sept 2021, 14:04
Reviewer Update
For how long will I receive the same emails with the same feedback???????
Mondo's replyOfficial
20 Sept 2021, 14:12Hi Lesego,
We apologize for the inconvenience.
Kindly note you will receive a call before close of business today.
Regards,
The Mondo Team
We apologize for the inconvenience.
Kindly note you will receive a call before close of business today.
Regards,
The Mondo Team
Mondo's reply20 Sept 2021, 14:12
Official
Hi Lesego,
We apologize for the inconvenience.
Kindly note you will receive a call before close of business today.
Regards,
The Mondo Team
We apologize for the inconvenience.
Kindly note you will receive a call before close of business today.
Regards,
The Mondo Team