The worst service ever!!!

Item: Mondo
Rating: 1
Author: Masande T

They have the worst service ever, aside of not giving me the data plan I signed up for, I can’t even reach them to enquire about this!!!!

Helpful (0)

Replies (2)

Mondo's replyOfficial

30 Nov 2020, 16:13

Hi Masande,

We have received your query,

Kindly note one of our dedicated consultants will be in contact with you.

Regards

The Mondo Team

Mondo's reply30 Nov 2020, 16:13

Official

Hi Masande,

We have received your query,

Kindly note one of our dedicated consultants will be in contact with you.

Regards

The Mondo Team

Mondo's replyOfficial

30 Nov 2020, 16:37

Hi Masande,

As discussed with our consultant, please note that your allocation query would need to be escalated to MTN.

Also, Mondo cannot cancel your contract as you are out of the cancellation period.

Please contact MTN with regards to the above queries.

We have attempted contacting you after the call ended with no success.

This query will be closed.

Should you have any further queries you are welcome to call us.

Regards

The Mondo Team

Mondo's reply30 Nov 2020, 16:37

Official