SZ
Smanga Z
1 reviews | Active since Dec 2010
04 May 2022, 16:49
The worst
They have no idea what they are doing. App**** for a contract mtn, they told me it was approved but no one has said anything to me. No delivery nothing... What a disgrace of a company
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
04 May 2022, 17:00Hi, Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. Your Case Number is: RCO222446 Regards, The Mondo Team
Mondo's reply04 May 2022, 17:00
Official
Hi, Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. Your Case Number is: RCO222446 Regards, The Mondo Team
SZ
Smanga Z's updateReviewer Update
12 May 2022, 11:46You are lying - your team did not investigate anything. No customer care consultant has called me so, basically, you do not care. A terrible company that EVERYONE must avoid at all costs.
SZ
Smanga Z's update12 May 2022, 11:46
Reviewer Update
You are lying - your team did not investigate anything. No customer care consultant has called me so, basically, you do not care. A terrible company that EVERYONE must avoid at all costs.
Mondo's replyOfficial
24 May 2022, 09:23Hi Smanga,
We do apologize for the inconvenience caused.
Kindly note that your recent MTN application which was processed in April reflects as canceled.
You may reapply for a deal online or at an MTN store.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
We do apologize for the inconvenience caused.
Kindly note that your recent MTN application which was processed in April reflects as canceled.
You may reapply for a deal online or at an MTN store.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Mondo's reply24 May 2022, 09:23
Official
Hi Smanga,
We do apologize for the inconvenience caused.
Kindly note that your recent MTN application which was processed in April reflects as canceled.
You may reapply for a deal online or at an MTN store.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
We do apologize for the inconvenience caused.
Kindly note that your recent MTN application which was processed in April reflects as canceled.
You may reapply for a deal online or at an MTN store.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team