JC
John C
1 reviews | Active since Mar 2022
26 Jan 2023, 08:00
The never-ending nightmare
When will this nightmare end? It has been several months! In the meantime my credit score is being punished as if it is guilty! Not even Xperian has responded to my dispute!
Helpful (0)
Replies (4)0
Replies (4)
Mondo's replyOfficial
26 Jan 2023, 08:08Hi John,
Trust you are well.
Please note that your MTN query is currently in progress.
Once we receive an update, we will advise you.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN query is currently in progress.
Once we receive an update, we will advise you.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Mondo's reply26 Jan 2023, 08:08
Official
Hi John,
Trust you are well.
Please note that your MTN query is currently in progress.
Once we receive an update, we will advise you.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN query is currently in progress.
Once we receive an update, we will advise you.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
JC
John C's updateReviewer Update
26 Jan 2023, 10:11Same standard response month after month after month...! Are you trying to break some Guinness World Record!?
JC
John C's update26 Jan 2023, 10:11
Reviewer Update
Same standard response month after month after month...! Are you trying to break some Guinness World Record!?
Mondo's replyOfficial
27 Jan 2023, 09:25Hi John,
Trust you are well.
Your query is in progress and several follow-up emails have been sent to the MTN warehouse management team.
Due to the above, we are awaiting confirmation that the device was returned to the warehouse.
Only once we receive this confirmation, your cancellation and credit will commence.
Regards,
The Mondo Team
Trust you are well.
Your query is in progress and several follow-up emails have been sent to the MTN warehouse management team.
Due to the above, we are awaiting confirmation that the device was returned to the warehouse.
Only once we receive this confirmation, your cancellation and credit will commence.
Regards,
The Mondo Team
Mondo's reply27 Jan 2023, 09:25
Official
Hi John,
Trust you are well.
Your query is in progress and several follow-up emails have been sent to the MTN warehouse management team.
Due to the above, we are awaiting confirmation that the device was returned to the warehouse.
Only once we receive this confirmation, your cancellation and credit will commence.
Regards,
The Mondo Team
Trust you are well.
Your query is in progress and several follow-up emails have been sent to the MTN warehouse management team.
Due to the above, we are awaiting confirmation that the device was returned to the warehouse.
Only once we receive this confirmation, your cancellation and credit will commence.
Regards,
The Mondo Team
Mondo's replyOfficial
23 Feb 2023, 16:20Good Day John,
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
As per the MTN system, credit was passed to your MTN account.
Cancellation Reference Number: SR# ***
Credit Reference Number: SR# *** & SR# ***
Adjustment Number: MC*** & MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
As per the MTN system, credit was passed to your MTN account.
Cancellation Reference Number: SR# ***
Credit Reference Number: SR# *** & SR# ***
Adjustment Number: MC*** & MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Mondo's reply23 Feb 2023, 16:20
Official
Good Day John,
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
As per the MTN system, credit was passed to your MTN account.
Cancellation Reference Number: SR# ***
Credit Reference Number: SR# *** & SR# ***
Adjustment Number: MC*** & MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
As per the MTN system, credit was passed to your MTN account.
Cancellation Reference Number: SR# ***
Credit Reference Number: SR# *** & SR# ***
Adjustment Number: MC*** & MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team