THANKS TO BIANCA QWABE

<p>I had a whole ordeal with Vodacom, trying to get my money back from them. I made numerous phone calls and struggled to get the truth from them. I was told a number of different stories on the same day. Vodacom really needs to improve on their costumer services.</p> <p>Bianca phoned me yesterday afternoon, and gave me feedback on everything that happened in the past 11 months. It felt like somebody finally believed me for the first time, she made the effort to speak to me like a human being and in a good manner. She explained everything nice and clearly. It felt like I can trust her and that somebody understood my frustrations with Vodacom. She resolved everything and I am so happy for it.</p> <p>I would like to thank Bianca Qwabe for her fantastic service.</p> <p>On the other hand, I realized that the Mondo's sales ladies representing Vodacom, deceived me into buying a misrepresented product. Mondo can definitely work on their sales ethics and approach, be more like Bianca, tell the truth, as it is, and not to mislead people.</p> <p> </p>