TM
Thabo M

1 reviews | Active since May 2021

21 May 2021, 13:45

Thank you Zandile Shezi.

Hi Mondo

I would like to applaud Zandile Shezi for excellent customer service. After going through a whole lot of frustration with one of the companies they provide services to, she was the first person to assist me with my request.

I would like to take this opportunity to recommend her job excellence.

Zandile was professional, approachable, friendly, considerate and showing passion for his work and in helping others. I truly hope that her company sees her potential for customer service and commitment to her work. Zandile would make an excellent manager nor a supervisor, should such opportunity arise, please give her a chance. I could write a whole book on a person who just assisted me for the first time and in less than 10min, one can just read through her voice that she is indeed a good person and considerate individual, willing to help and not let go until queries are resolved.

She was able to assist me after such a long two weeks struggle and frustration with MTN.

It was an honor being assisted by Zandile and I wish if all would emulate her modus operandi.

Zandile my sister I thank you.

Regards, Thabo

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Replies (1)
Mondo
Mondo's reply21 May 2021, 13:48
Official
Hi Thabo,  
Thank you for posting a compliment on the services you received from Zandile.
 
Should you require further assistance, please contact our Customer Service team. 
 
Regards,
 
The Mondo Team