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Tiaan C

1 reviews | Active since Mar 2022

23 Mar 2022, 10:57

Thank you Sanele

This review is specifically for Sanele which did his best to help me in correcting the bad service I got from mondo.

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Replies (3)
Mondo
Mondo's reply23 Mar 2022, 11:07
Official
Good Day, Thank you for posting a compliment on the services you received from Sanele. Should you require further assistance, please contact our Customer Service team. Regards, The Mondo Team
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Tiaan C's update23 Mar 2022, 11:22
Reviewer Update
@mondo, my experience with Sanele was pleasant, however, apart from that your customer service and ability to take responsibility for your mistakes has been the worst I've ever experienced in my life. I've launched a formal investigation with Sanele's help which I suggest you prioritize.
Mondo
Mondo's reply23 Mar 2022, 16:38
Official
Hi Tiaan,

Trust you are well.

Please note that once the investigation is complete, our Customer Care Team will provide you with feedback.

Regards,

The Mondo Team