TERRIBLE SERVICE FROM TELKOM SA AND MONDO

About 3+ months ago, I was contacted by Mondo offering a Telkom contract; 2x Huawei Y7p for R279 each p/m, and that I will get 10000MB p/m on each phone this of course for 24months. To my surprise, 2 months later only 800MB is loaded. I have been trying to get hold of Mondo on all contacts I have but unable to reach them since.

I then took this up with Telkom. No one is willing to assist in resolving this matter. Instead I am told to just cancel the contract and pay cancelation fees + the remaining months of the contract. No one at Telkom wants to contact Mondo to resolve the query, and none of the contact t center consultants seem to get a manager to get back to me.

I refuse to pay for a deal I did not agree to and sign for. I took this deal mainly because I run most of my business online and the 10000MB per month made sense to me. I am told if I don't pay my phones will be blocked. I cannot afford that. I need a manager to contact me ASAP and get this mess resolved. The numbers on this contract are *** and ***.