1 reviews | Active since Jan 2012
Terrible service from Telkom Mondo
<p>Received my phone on Wednesday, 12 Oct at 11:15 called Mondo to activate the SIM card held on for over 30 min, called back held on for another 45min just to activate my SIM card. It's either Mondo is understaffed or their staff are *********** eventually spoke to a consultant who assured me that it would take between 24-48hours to activate. It is now Sunday evening 18:11 and I'm still waiting for the SIM card to be activated. <br />I am already regretting taking this contract. If my business relationship is starting out like this, it's a clear indication of the incompetence i will be dealing with in the near future. I don't have the time or the patience for this. On that note I will be cancelling this contact. It's meant to make life easier but it's actually causing me more stress. </p>
Good day Sarnell,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Good day Sarnell,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Hello Sarnell, Thank you for allowing us to investigate your complaint. Your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries. Kind Regards Mondo Customer Care ***
Hello Sarnell, Thank you for allowing us to investigate your complaint. Your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries. Kind Regards Mondo Customer Care ***
