NS
Ntandazo S
1 reviews | Active since Feb 2022
16 Feb 2022, 16:28
Terrible service
I took a data sim card, telkom, unfortunately there is not network where im situated while the agent said there is coverage, i am strungling to get hold of them to cancel because they keep debiting from my account.
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
16 Feb 2022, 16:49Good day Ntandazo,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO185846
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO185846
Regards,
The Mondo Team
Mondo's reply16 Feb 2022, 16:49
Official
Good day Ntandazo,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO185846
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO185846
Regards,
The Mondo Team
Mondo's replyOfficial
25 Feb 2022, 10:12Hi Ntandazo,
Trust you are well.
Please note that your Telkom cancellation is currently in progress.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay.
Regards,
The Mondo Team
Trust you are well.
Please note that your Telkom cancellation is currently in progress.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay.
Regards,
The Mondo Team
Mondo's reply25 Feb 2022, 10:12
Official
Hi Ntandazo,
Trust you are well.
Please note that your Telkom cancellation is currently in progress.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay.
Regards,
The Mondo Team
Trust you are well.
Please note that your Telkom cancellation is currently in progress.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay.
Regards,
The Mondo Team
Mondo's replyOfficial
05 Mar 2022, 14:03Hi Ntandazo,
Trust you are well.
Please note that your Telkom cancellation has been done.
Your query has been resolved and will be closed.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Trust you are well.
Please note that your Telkom cancellation has been done.
Your query has been resolved and will be closed.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Mondo's reply05 Mar 2022, 14:03
Official
Hi Ntandazo,
Trust you are well.
Please note that your Telkom cancellation has been done.
Your query has been resolved and will be closed.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Trust you are well.
Please note that your Telkom cancellation has been done.
Your query has been resolved and will be closed.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team