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Lionel Masinyana - KaMkhize

1 reviews | Active since Jul 2020

12 Aug 2021, 11:01

Terrible service don't waste your time with them

This is my second review and I'm Still waiting for one of your representatives to call me.

Tried calling them and always they experiencing high call volume..

To who ever is reading this. Don't waste your time with them.

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Replies (4)
Mondo
Mondo's reply12 Aug 2021, 11:03
Official
Hi Lionel,  
Thank you for taking the time to share your concerns with regards to your Application Status.

We sincerely apologize for the level of service you have received.
 
We will get one of our Customer Care Consultant to contact you.

Your Case Number is: RCO129839
 
Regards,
 
The Mondo Team
LM-K
Lionel Masinyana - KaMkhize's update13 Aug 2021, 07:10
Reviewer Update
Please cancel my contract application as I've made other plans.....

Thank you for wasting my time.

To who ever reading this. Don't use Mondo. You'll regret
Mondo
Mondo's reply16 Aug 2021, 13:57
Official
Hi Lionel,

Trust you are well.

Please note that a request has been sent to the relevant department regarding your application.

Once we receive feedback, we will advise you accordingly.

We do apologize for the inconvenience caused.

Regards,
The Mondo Team
Mondo
Mondo's reply26 Aug 2021, 10:53
Official
Hi Lionel,

Trust you are well.

Please note that your MTN application has been cancelled.

Your query is resolved and will be closed.

Please call or email us if you have any further queries.

Regards,

The Mondo Team