Terrible service and I didnt receive all items

I took an MTN contract deal for a Samsung A54 and it was advertised for R429 for only the phone and I opted and was vetted for the phone to include galaxy watch 4 and galaxy live buds to pay R469...The delivery took was delayed to the 7th of July while I ordered the device on the 21st of June as they used a wrong address, I had to spend lot of airtime calling them to fix the address , which I provided 3 times and they still kept using the wrong address..I finally received the item and it didn't include the Galaxy live buds as stipulated in the deal...I wrote an email without any response from both Mondo and MTN , even the color of the phone was different from what I ordered.