TN
Tsakani N
1 reviews | Active since Nov 2016
13 Dec 2021, 06:53
Terrible service
Terrible service received recently. Purchased router and still today it's not working. I've been asking for the address to return it they keep referring me to Mtn which is also not assisting. Stay away from this company if u want peace of mind. Learned the hard way
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Replies (1)
Mondo's replyOfficial
13 Dec 2021, 08:21Good day Tsakani,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO160870
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO160870
Regards,
The Mondo Team
Mondo's reply13 Dec 2021, 08:21
Official
Good day Tsakani,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO160870
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO160870
Regards,
The Mondo Team