SB
Shamir B
1 reviews | Active since Dec 2021
17 Aug 2023, 15:13
Terrible service
The worst customer service, from being approved to no stock availability changed my order now documents are required 1 hour and 40 minutes later still no solid help these people are just hurting our credit profiles guys I wouldn't recommend them to anyone!
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
18 Aug 2023, 09:27Hi Shamir ,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO429269
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO429269
Regards,
The Mondo Team
Mondo's reply18 Aug 2023, 09:27
Official
Hi Shamir ,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO429269
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO429269
Regards,
The Mondo Team
Mondo's replyOfficial
18 Aug 2023, 09:29Hi Shamir,
Trust you are well.
Please note that your MTN order has been cancelled.
Due to the above, your query will now be closed.
Thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN order has been cancelled.
Due to the above, your query will now be closed.
Thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Mondo's reply18 Aug 2023, 09:29
Official
Hi Shamir,
Trust you are well.
Please note that your MTN order has been cancelled.
Due to the above, your query will now be closed.
Thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN order has been cancelled.
Due to the above, your query will now be closed.
Thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team