Terrible service
<p><br />I have been struggling to get my existing number ported to my new Telkom contract, despite following the steps the call centre gave me AND having visited a branch who also could not manage to help me and then proceeded to tell me seeing as I was sold two different SIMS I would need a dual SIM device,which the one on the contract is not.<br /> <br />I have sent numerous emails and now there is just zero response. Can I please just get my number ported? What's the point of having THREE different numbers??? Can anyone help?<br /> <br />Loads of contact until you get the contract and then no help whatsoever. Unimpressed to say the least.</p>
Good day Dominique,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
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Good day Dominique,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
