NJ
Nadine J

1 reviews | Active since Feb 2019

14 Feb 2019, 06:00

Terrible service

I have done an online application and they said it takes about two and guess what still nobody has made contact with me about the deal i have app**** for and the saddest part is they can't even call to say look you don't qualify or yes you do they just don't do anything at all this is really a time wasting why advertise things we apply and you wait for a response it's either a yes or no that's all we would like to know you can message them they would reply but other than that you get nothing out of them at all very unhappy

0
Replies (6)
Mondo
Mondo's reply14 Feb 2019, 08:03
Official
Good Day Nadine,

Thank you for raising your query with us. 

Please note that we are attending to your query with the utmost urgency. 

Kind Regards, 

Mondo Team
Mondo
Mondo's reply14 Feb 2019, 16:11
Official
Good Day Nadine, 

Kindly note that the line got disconnected earlier while you were chatting to our consultant. We sincerely apologize for this. We have attempted contacting you again however, we were not successful.  Please advise what is the best possible time to contact you.  Kind Regards, 

Mondo Team 
Mondo
Mondo's reply15 Feb 2019, 16:58
Official
Good day Nadine, Kindly note that we have attempted contacting you on the number provided with regards to the above complaint however, we have not been successful.  Please respond to our consultants email as we would like to resolve this query.

Kind Regards, 

Mondo Team 
Mondo
Mondo's reply19 Feb 2019, 17:11
Official
Good day Nadine, Kindly note that we have attempted contacting you on the number provided with regards to the above complaint however, we have not been successful.  Please respond to our consultants email as we would like to resolve this query.

Kind Regards, 

Mondo Team
Mondo
Mondo's reply21 Feb 2019, 16:56
Official
Good day Nadine, Kindly note that we have attempted contacting you on the number provided with regards to the above complaint however, we have not been successful.  Please respond to our consultants email.

Kind Regards, 

Mondo Team 
Mondo
Mondo's reply25 Feb 2019, 16:58
Official
Good day Nadine, 

Kindly note that your query will be closed until we receive a response from you advising when you will be available to resolve the above query.

Should you have any further queries please call or email us.

Kind Regards, 

Mondo Team