TERRIBLE SERVICE !!!!

<p>On 28th April 2017 I was invoiced for an upgrade with Vodacom for my data contract & received delivery of the Wifi Device after 10pm on Friday 5th May 2017 despite many non delivery promises by RAM Courier to do so & noticed I was not connected. Upon enquiry I was told it would only be activated as from Monday 8th May 2017 & then again informed that this is not possible but only to be activated from 1st June 2017. </p> <p>I inserted another Vodacom simcard into the Wifi device to test it but the device was faulty. I went to Vodacom to inform them about it after numerous fruitless calls & non helpful consultants. They could not assist me either & I called Mondo in Durban where I eventually spoke to the Manager, Mr Pillay who promised to send the couriers to collect the device & cancell the contract with no charge due to me. I have now received an account from Vodacom for this as this contract was not cancelled.</p> <p> </p> <p> </p>