1 reviews | Active since Mar 2017
TERRIBLE SERVICE
<p>Mondo called me on the 1st of Feb 2017 to offer me a new Vodacom data contract, which I accepted. They advised that the device would be delivered within 3 to 5 working days. Today is the 24th of March and I have still not received the device or even a call to explain the delay. I complained on their website today. If I have no feedback by Monday the 27th, I will assume that the contract is not valid.</p>
Good day Liesel,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
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Good day Liesel,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Seeing that I have not yet received any form of communication from Mondo, I will see this contract as null and void.
Seeing that I have not yet received any form of communication from Mondo, I will see this contract as null and void.
Hello Liesel, Thank you for allowing us to investigate your query. As per your discussion with Kimona, your complaint has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries. Kind Regards Mondo Customer Care ***
Hello Liesel, Thank you for allowing us to investigate your query. As per your discussion with Kimona, your complaint has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries. Kind Regards Mondo Customer Care ***