Terrible service
<p>I got a phone call from buy modo 2 weekas ago offering me a telkom package the R99 was debited off my account a week ago I then recieved an sms telling me my order has bieng processed I then recieved a phone call the same day telling me my deilvery will take place within 24 to 48 hous it has now bieng over a week I cannot get hold of anyone I have sent numouros e-mails and tried phoning numorous times but no one ever answers the phone or replies to my e-mails... Terrible service delivery I would advise to stay away from buy mondo... I have no clue if they will ever respond to my e-mails or telephone calls or if I even will get my order or coos they now have have my banking details if i will get debited for a product i have not recieved STAY AWAY !!!!!</p>
Good day Simon,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Good day Simon,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Hello Simon, Thank you for allowing us to investigate your query. As per your discussion with Kimona, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries. Kind Regards Mondo Customer Care ***
Hello Simon, Thank you for allowing us to investigate your query. As per your discussion with Kimona, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries. Kind Regards Mondo Customer Care ***