SN
Sivegan N
1 reviews | Active since Nov 2020
17 Apr 2024, 17:17
Terrible MTN Upgrade experience
Absolutely terrible service. Trying to get hold of the sales team to upgrade my mtn contract is a nightmare. There is no direct number and logging tickets to get a call back gets you nowhere. When I was finally contacted, they were unable to find the deal I was looking for despite having a screenshot of the deal and deal code. Avoid at all costs!
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Mondo's replyOfficial
18 Apr 2024, 09:30Hi Sivegan,
Thank you for taking the time to write to us about your MTN upgrade request.
We sincerely apologize for the level of service you have received.
An urgent request has been sent to our sales department and they will call you back.
Kind Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN upgrade request.
We sincerely apologize for the level of service you have received.
An urgent request has been sent to our sales department and they will call you back.
Kind Regards,
The Mondo Team
Mondo's reply18 Apr 2024, 09:30
Official
Hi Sivegan,
Thank you for taking the time to write to us about your MTN upgrade request.
We sincerely apologize for the level of service you have received.
An urgent request has been sent to our sales department and they will call you back.
Kind Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN upgrade request.
We sincerely apologize for the level of service you have received.
An urgent request has been sent to our sales department and they will call you back.
Kind Regards,
The Mondo Team