IS
Ilan S
1 reviews | Active since Aug 2023
08 Jan 2025, 19:35
Terrible customer service from mondo
Very bad service I gave in my personal details and I've been waiting over two weeks for them to contact me back to take out the contracts I have contacted them and the lady that answered told me that I have been approved so I'm waiting for a call back to take out my new phone contracts. Terrible customer service.
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Replies (1)
Mondo's replyOfficial
09 Jan 2025, 14:39Hi Ilan,
I trust you are well,
According to our conversation, a request for an agent to contact you has been logged. We are currently working on the issue. I apologize for the delay. Should you require any further information, please do not hesitate to contact our Customer Care Team.
Regards,
The Mondo Team
I trust you are well,
According to our conversation, a request for an agent to contact you has been logged. We are currently working on the issue. I apologize for the delay. Should you require any further information, please do not hesitate to contact our Customer Care Team.
Regards,
The Mondo Team
Mondo's reply09 Jan 2025, 14:39
Official
Hi Ilan,
I trust you are well,
According to our conversation, a request for an agent to contact you has been logged. We are currently working on the issue. I apologize for the delay. Should you require any further information, please do not hesitate to contact our Customer Care Team.
Regards,
The Mondo Team
I trust you are well,
According to our conversation, a request for an agent to contact you has been logged. We are currently working on the issue. I apologize for the delay. Should you require any further information, please do not hesitate to contact our Customer Care Team.
Regards,
The Mondo Team