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Deen S

1 reviews | Active since May 2020

05 May 2020, 22:39

Telkom slow lte speed

We live in the Durban Overport area. Since March our wifi is extremely slow. We have a 120g cap lte that we pay R450 a month for. It's doesnt get past 10gigs for the month with such ******* speeds. Telkom sort this out or I will cancel my contract

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Replies (3)
Mondo
Mondo's reply06 May 2020, 08:09
Official
Good Day Deen, 

Thank you for raising your query with us. 
Please note that we will be in contact with you shortly. 

Kind Regards, 

Mondo Team
Mondo
Mondo's reply12 May 2020, 15:13
Official
Good Day Deen, 

Kindly note that we have attempted contacting the account holder regarding the above query however we haven't been successful.

Please advise what is the best possible time to call the account holder.
Kind Regards, 

Mondo Team 
Mondo
Mondo's reply18 May 2020, 11:13
Official
Good Day Deen, 

Kindly note that the account holder will need to contact Telkom direct on 081180 or 10210  regarding the connectivity issue.

Should you have any further queries please feel free to call or email our team.
Kind Regards, 

Mondo Team