TM
Titus M
1 reviews | Active since Oct 2021
27 Oct 2021, 12:40
Telkom SIM card still not activated
I received my tablet via courier on 22nd October 2021, since then the telkom sim card has not been activated yet. I was told it only takes 48 hours to activate. No one has bothered to contact me,i am the one busy doing the calling and Telkom can't help. They say Mondo must activate the sim. R149 has already been deducted via debit order, but no service... yoh it is a hustle yoh
Helpful (0)
Replies (1)0
Replies (1)
Mondo's replyOfficial
27 Oct 2021, 12:51Hi Titus,
Thank you for taking the time to write to us about your Telkom activation.
We sincerely apologize for the level of service you have received.
As per our records, an urgent activation has been submitted.
Once activation is done, we will advise you accordingly.
Your Case Number is: RCO146725
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom activation.
We sincerely apologize for the level of service you have received.
As per our records, an urgent activation has been submitted.
Once activation is done, we will advise you accordingly.
Your Case Number is: RCO146725
Regards,
The Mondo Team
Mondo's reply27 Oct 2021, 12:51
Official
Hi Titus,
Thank you for taking the time to write to us about your Telkom activation.
We sincerely apologize for the level of service you have received.
As per our records, an urgent activation has been submitted.
Once activation is done, we will advise you accordingly.
Your Case Number is: RCO146725
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom activation.
We sincerely apologize for the level of service you have received.
As per our records, an urgent activation has been submitted.
Once activation is done, we will advise you accordingly.
Your Case Number is: RCO146725
Regards,
The Mondo Team