QQ
Quinton Q
1 reviews | Active since Feb 2022
16 Feb 2022, 10:55
Telkom SIM Card
I received my new SIM CARD yet it is still not activated.
Helpful (0)
Replies (1)0
Replies (1)Mondo's replyOfficial
16 Feb 2022, 11:09Hi Quinton,
Trust you are well.
Thank you for taking the time to write to us about your Telkom activation query.
Kindly note that as per the system, your sim card has been activated.
Due to an upgrade being done, your existing number (which was upgraded), will have the new benefits.
Kindly note that the new sim card which we had delivered to you, is a back-up sim card.
The above query will now be closed.
Case No: RCO185468
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us about your Telkom activation query.
Kindly note that as per the system, your sim card has been activated.
Due to an upgrade being done, your existing number (which was upgraded), will have the new benefits.
Kindly note that the new sim card which we had delivered to you, is a back-up sim card.
The above query will now be closed.
Case No: RCO185468
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Mondo's reply16 Feb 2022, 11:09
Official
Hi Quinton,
Trust you are well.
Thank you for taking the time to write to us about your Telkom activation query.
Kindly note that as per the system, your sim card has been activated.
Due to an upgrade being done, your existing number (which was upgraded), will have the new benefits.
Kindly note that the new sim card which we had delivered to you, is a back-up sim card.
The above query will now be closed.
Case No: RCO185468
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us about your Telkom activation query.
Kindly note that as per the system, your sim card has been activated.
Due to an upgrade being done, your existing number (which was upgraded), will have the new benefits.
Kindly note that the new sim card which we had delivered to you, is a back-up sim card.
The above query will now be closed.
Case No: RCO185468
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
