Telkom Mondo and the missing money

Item: Mondo
Rating: 1
Author: Manda G

Just an update on my Mondo and Telkom mess - it seems as if an amount of R1197.40 paid in December to Mondo for Telkom, has gone 'missing wink-wink.

A word of advice for people in my position - check if yhe Comoany you are having problems with is an FSP, with a legit number, and nail them, fo 't stop. All FSP's are governed by various bodies and Ombuds.

Helpful (0)

Replies (2)

Mondo's replyOfficial

12 Feb 2021, 16:17

Hi Manda,

As discussed with Kim, please note that we have escalated this matter to Telkom and are awaiting feedback

Our team will keep you updated on the progress of this.

Regards,

The Mondo Team

Mondo's reply12 Feb 2021, 16:17

Official

Hi Manda,

As discussed with Kim, please note that we have escalated this matter to Telkom and are awaiting feedback

Our team will keep you updated on the progress of this.

Regards,

The Mondo Team

Mondo's replyOfficial

01 Mar 2021, 09:34

Hi Manda,

As discussed with Kim, please note that we have activated one line.

Kindly visit your Telkom store to purchase a sim card in order to activate your second contract.

Please urgently advise when you purchase the other sim card.

Regards,

The Mondo Team

Mondo's reply01 Mar 2021, 09:34

Official