MI
Montu I
1 reviews | Active since Feb 2020
17 Apr 2020, 02:21
Telkom contract Cancellation by Mondo .
I have been trying to cancel the mondo contract since November 2019 .. still the only only answer I get is we have escalated the query . Yet my account is being debited twice a month? I am honestly very disappointed in how this whole cancellatiknrequest was handled.
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Replies (2)
Mondo's replyOfficial
30 Apr 2020, 08:41Good Day Montu,
Thank you taking the time to share your concerns with us.
As discussed, your cancellation has been escalated to the network service provider as we are awaiting an update from them.
We will revert with feedback.
Kind Regards,
Mondo Team
Thank you taking the time to share your concerns with us.
As discussed, your cancellation has been escalated to the network service provider as we are awaiting an update from them.
We will revert with feedback.
Kind Regards,
Mondo Team
Mondo's reply30 Apr 2020, 08:41
Official
Good Day Montu,
Thank you taking the time to share your concerns with us.
As discussed, your cancellation has been escalated to the network service provider as we are awaiting an update from them.
We will revert with feedback.
Kind Regards,
Mondo Team
Thank you taking the time to share your concerns with us.
As discussed, your cancellation has been escalated to the network service provider as we are awaiting an update from them.
We will revert with feedback.
Kind Regards,
Mondo Team
Mondo's replyOfficial
04 May 2020, 11:06Good Day Montu,
Thank you taking the time to share your concerns with us.
As discussed, your contract has been successfully cancelled and your query is resolved.
Should you have any further queries please feel free to call us on ***.
We will revert with feedback.
Kind Regards,
Mondo Team
Thank you taking the time to share your concerns with us.
As discussed, your contract has been successfully cancelled and your query is resolved.
Should you have any further queries please feel free to call us on ***.
We will revert with feedback.
Kind Regards,
Mondo Team
Mondo's reply04 May 2020, 11:06
Official
Good Day Montu,
Thank you taking the time to share your concerns with us.
As discussed, your contract has been successfully cancelled and your query is resolved.
Should you have any further queries please feel free to call us on ***.
We will revert with feedback.
Kind Regards,
Mondo Team
Thank you taking the time to share your concerns with us.
As discussed, your contract has been successfully cancelled and your query is resolved.
Should you have any further queries please feel free to call us on ***.
We will revert with feedback.
Kind Regards,
Mondo Team