Telkom contract ***** up no feedback from Mondo
Good day Mondo,
It is very sad for me that I have to once again turn to Hello Peter regarding my issue with the contract I have.
Firstly, I emailed Mondo at ********** as per the website on the 5th of this month and I have still not received any feedback regarding the ***** up on my contract. My only other choice is to call mondo and hold for how long on my bill to try and sort out the mess that you made.
As per the last conversation I had with someone at Mondo in December already it was noted that YOUR sales person mislead me, leaving me to pay for a contract that I did not want, and now struggling to cancel this contract (once again at my cost).
What is Mondo going to do to correct this situation?
Good Morning Bonite
Thank you for raising your query with us.
As per conversation with our investigating officer we are awaiting feedback for the cancellation submitted. Feedback will be provided shortly, we apologise for the inconvenience caused.
Kind Regards,
Mondo Customer Care Management
***
Good Morning Bonite
Thank you for raising your query with us.
As per conversation with our investigating officer we are awaiting feedback for the cancellation submitted. Feedback will be provided shortly, we apologise for the inconvenience caused.
Kind Regards,
Mondo Customer Care Management
***