Telesales at Mondo

The gentlemen was well spoken. He managed to entice me with his words by pointing that I was selected on a competition at Vodacom for a lucky draw as I am a long standing customer for the deal which was running for Xmas. He paused as a Vodacom consultant. He promised me 80GB anytime data at R99.00 per month which was to be linked to my current sim card and told me that Telkom and Vodacom are now one thing. This was a great deal and I was happy with the terms and I took it. He promised that I will authorize the payments before they are debited since it is not always that I need data because I already have wifi at the house.

Before I know R99 was debited from my account without any authorization. The data was to be linked to my current simcard. few days letter I receive a call from DSV saying they will deliver my Telkom sim and i was confused when I called mondo the nice lady was able to help me. and mentioned that I will receive two sim cards which has 20GB each for night and anytime and will be debited R99 every month. Although this is still a great deal but I asked her to cancel it since i felt that I was ****** and mondo salesman was not transparent with me which is a very important factor to clients.

as a salesman myself i learned that its really not about commission but the value of good or service that the clients receives from your product and if they find value you would not even need to sell it to them but they will just buy.