ZK
Zodwa K
1 reviews | Active since Oct 2021
26 Oct 2021, 11:40
Telekom Sim card.
I'm very disappointed with this company called Mondo, they are selling lies. I received their Wi-Fi router and the Telekom Sim card on Saturday, even now its not activated and the have debited their admission fee.
Can they please call me in order to activate this Sim card.
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Replies (1)
Mondo's replyOfficial
26 Oct 2021, 11:43Hi Zodwa,
Thank you for taking the time to write to us about your Telkom activation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO145176
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom activation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO145176
Regards,
The Mondo Team
Best regards,
Mondo's reply26 Oct 2021, 11:43
Official
Hi Zodwa,
Thank you for taking the time to write to us about your Telkom activation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO145176
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom activation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO145176
Regards,
The Mondo Team
Best regards,